Frequently Asked Questions (and their answers)
Do I need to install anything?
No, our web poll service is completely hosted on our servers. You do not need to download or install anything. All you need to do is to place few lines of code into your web page.
Is your polling service really free?
Yes, the Free plan allows you to create your own poll for free, and to use it on your website with no time limit. Sign up for a free Neomyz account today to start!
Can I change my poll question after the poll has been purchased?
Of course you can! You can edit your poll question, change options, or reset votes to allow your visitors to vote again as often as you like. Just sign in into you account and select the "My Polls" section to edit your polls.
Please note that you do NOT need to change the code placed in your web page when you change your poll question, answers, or when you reset votes.
Can I switch to another skin after the purchase?
Yes. When you purchase a subscription, you'll get access to all skins, and you can switch to another skin as often as you like.
Just sign into you account and select the "My Polls" section to edit your polls. Choose the new skin, save it, and you're done! The poll on your website will automatically use the new skin.
Please note: You will NOT need to change the HTML code in your pages, not even when you change your skin.
What is the daily view limit?
The number of views counts how many times your poll was actually displayed on your website. The daily view limit depends on your service plan, and when your poll exceeds this limit for a particular day, it will become inactive and a plain-text message will be displayed instead of your poll. Your poll will activate again and display normally the next day. There are no additional charges when the limit is exceeded.
Can I get custom skin for my company / web site?
Yes, we can design a custom skin exclusively for your company or web site. Such custom skin will be available only to you, and will be designed to perfectly fit the look of your web site, or your corporate identity. Please contact us for further details and pricing. Even with a custom skin, you will still be able to switch between the standard skins anytime and as often as you want.
Can I remove the line "powered by neomyz.com?"
Yes. The kind of branding displayed on the bottom of your polls depends on your service plan: in the Free plan, an animated advertisement is displayed on the bottom your readers; in the Bronze and Silver plans, a static "powered by neomyz.com" branding is displayed; in the Gold plan, no branding is used.
Can I have more than one poll?
Yes, the Silver and Gold service plans allows you to create 3 and 6 polls, respectively. Please note that you will only need more than one poll if you are running several web sites, and need to have several distinct polls at the same time at these web sites.
Does your web poll offer a multilingual interface?
Yes, the web poll interface is translated into many languages!
- Albanian new
- Bulgarian
- Chinese (Simplified)
- Chinese (Traditional)
- Croatian
- Czech
- Danish
- Dutch
- English
- Estonian
- Finnish
- French
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- German
- Greek
- Hungarian new
- Icelandic
- Indonesian
- Italian
- Japanese
- Korean
- Malayan
- Norwegian
- Polish
- Portuguese
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- Romanian
- Russian
- Serbian (Cyrillic)
- Serbian (Latin)
- Slovak
- Slovenian
- Spanish
- Swedish
- Thai
- Turkish
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The neomyz.com web site is currently available only in English.
Can someone vote more than once?
No one can vote more than once unless you enable this option when creating or editing the poll. If the "Allow repeated voting" option is not enabled, respondents will not be able to vote again until you reset your poll. If you enable this option, you can also set how often respondents can vote.
Are multiple-answer polls supported?
Yes. Just enable the "Allow multiple answers" option and your respondents will be able to select any number of answers when voting. You can also select the range - for example, you can force your respondents to always pick at least 3 answers.
Can I hide the poll results from respondents?
Yes, this option is available in the Gold service plan. You are also allowed to specify a custom "thank you" message for your respondents when poll results are hidden.
Which web browsers are supported?
Our polls are designed to run in any flash-enabled browser. They should work fine in all current browsers, but if you run into an issue - let us know and we'll do our best to track it down!
Adobe Flash Player 6 or later is required. Currently, almost all browsers are already equippied with the Flash Player, and it is available as a free download for many platforms. To get the latest version of the free Flash Player for your platform, click here.
What if I forget my password?
In case you forget your password, click the "Forgot password?" link at the bottom of the sign in box, and then enter the e-mail address that you are using to sign in into your account. Please note that due to security reasons we cannot send your password to a different e-mail address.